E-mail receipts to your personal address

Online orders, e-tickets and e-receipts arrive by e-mail. With Receipts Pro you get a personal receipts address: forward the e-mail there and a receipt appears in AceMoney Receipts, read by the reading service and waiting for your review.

Before you begin

Receipts Pro is active on your account.
Your personal address is created when Pro becomes active and shown in Settings (below). If it is not there yet, wait a minute and reopen Settings.

Find your receipts address

Tap More, then Settings.
On the Account tab, under Subscription, find Receive Receipts by Email. It shows “Send your receipts to:” and your address.
Tap the row to copy the address (“Email address copied to clipboard”), then save it in your contacts as “AceMoney Receipts”.

While the address is being created the row says “Email alias not set up yet”. On the free plan the row is greyed with a lock and opens the subscription sheet.

Send a receipt by e-mail

In your mail app, open the e-mail receipt or order confirmation.
Forward it to your receipts address, or write a new e-mail with the receipt attached as a PDF or a picture (JPEG, PNG or WebP). The subject does not matter.
Send it. Within a few minutes the receipt appears on the Home tab with a small e-mail icon on its card.

You can also set up a rule in your mail service that forwards e-mails from a particular store to the address automatically.

What happens next

The reading service looks for a receipt in the e-mail: first a PDF or picture attachment, otherwise the body of the e-mail.
It fills in Payee, Amount ($) and Date and, when it finds line items, lists them in Comment. The category is Uncategorized.
E-mails that are not receipts (newsletters, shipping notices without amounts) are ignored.
Open the receipt from Home: a card at the top says Received via Email (“This receipt was automatically imported from your inbox”); a PDF opens in the built-in viewer from View Receipt Snapshot. Check the fields, set the category and tap Save.

E-mailed receipts behave like every other receipt: they are searchable, they count in charts and budgets, and they are sent to a paired AceMoney Classic.

Limits and good to know

One receipt per e-mail: if an e-mail has several attachments, the first receipt found is used. Send one receipt per e-mail.
Automatic reading of e-mailed receipts is available for around 50 e-mails a day. Beyond that the receipt is still created, but it may arrive with blank fields for you to fill in.
No location is recorded for an e-mailed receipt.
The address is yours alone, but the app does not check who sends to it: anyone who knows it can add receipts to your account. Treat it like a private address and do not publish it.
The address cannot be changed in the app.

If your Receipts Pro plan ends

E-mails sent to your address are no longer imported. The first time an e-mail arrives after the plan ended, the app sends one notification: “Receipt email paused” with the text “Your receipt-forwarding email is paused — renew Pro to resume.” Receipts already imported stay in your account. Renewing Pro resumes the imports.

Platform notes

iOS (iPhone and iPad)

The address is under More > Settings > Account. Forward from any mail app.

Android

The same. Forward from any mail app.

Web

The same address is shown under Settings > Account in the web version, and e-mailed receipts appear there too, because receipts are kept in your account.

Common questions

Does the app read my inbox?

No. Only e-mails you (or a forwarding rule you set up) send to your receipts address are processed; the app never connects to your mailbox.

Which attachments work?

PDF, JPEG, PNG and WebP. Other attachments are ignored; the e-mail body is read instead when it is a receipt.

Can I e-mail a photo of a paper receipt?

Yes, attach the picture. For paper receipts the camera scan is usually more accurate, because it crops and straightens the page first.

Why is the date wrong?

The reading service uses the date it finds in the receipt; when it finds none, the receipt gets the date the e-mail was processed. Tap Date to correct it.

I forwarded the same e-mail twice. Do I get two receipts?

Yes. Delete one from Home by swiping it to the left.

Can I forward an e-mail with several receipts in it?

Only the first receipt found is used. Forward them one at a time.

Troubleshooting

Nothing appears in the app. Check that you sent to the exact address shown in Settings, that Receipts Pro is still active, and that the e-mail contained a receipt (an attachment or an amount in the body). Give it a few minutes.
“Email alias not set up yet”. The address is being created. Reopen Settings in a minute; if it stays, sign out and in again, or contact support.
The receipt arrived with blank Payee and Amount. The reading service could not read the attachment, or the daily reading allowance was used up. Fill in the fields by hand.
The row is greyed with a lock. Receipts Pro is not active on this account. Tap it to subscribe, or use Restore Purchases if you already did.
“Receipt email paused” notification. Your Pro plan ended. Renew to resume imports.
A PDF will not open. Check the connection; “Failed to load image” means the file could not be downloaded.